UB Family Medicine - Office PracticesHomehttp://www.ubfammed.com/home/2011-10-26T20:44:08ZSquarespaceUpgrading our Phone Systemhttp://www.ubfammed.com/home/upgrading-our-phone-system.htmlBrittany Tilleli2011-10-26T20:24:54Z2011-10-26T20:24:54ZWe have been listening to you. For the past 2 weeks, we have been rolling out an upgrade to our phone system at our Amherst office. This should dramatically improve your ability to reach us and connect to the right person quickly. The roll-out has gone well, but not without a few dropped calls and other glitches that are being worked out. We will also be better able to track peak phone-call times and adjust staffing as needed. We thank you for your patience and we welcome your feedback.

]]>National Prescription Drug Drop Off Dayhttp://www.ubfammed.com/home/national-prescription-drug-drop-off-day.htmlMarlon Koenigsberg2011-10-26T13:34:09Z2011-10-26T13:34:09ZOn Saturday, October 29th, from 10 AM TO 2 PM, you can drop off all personal/family medications (prescription and over-the-counter), no questions asked.

Erie County Locations (click underlined location to see map):

Niagara County Locations (click underlined location to see map):

More details at:

http://www.nationalprescriptiondrugdropoff.com/

]]>Amherst Office - Traffic Delays Resolvedhttp://www.ubfammed.com/home/amherst-office-traffic-delays-resolved.htmlMarlon Koenigsberg2011-09-06T16:22:49Z2011-09-06T16:22:49ZConstruction on Hopkins has been completed, so traffic is back to normal. - October 2011.

]]>December 2nd to 6th - Please Note Temporary Changeshttp://www.ubfammed.com/home/december-2nd-to-6th-please-note-temporary-changes.htmlMarlon Koenigsberg2010-11-19T17:06:41Z2010-11-19T17:06:41ZAt our Amherst, Jefferson, and Sheridan offices, we are begining work to improve our medical records system. During this brief period in early December, we ask for your cooperation with the following:

Please plan to have any requests for prescription refills or administrative questions called in to the office no later than: Thursday,  December 2, by 4 pm

Our offices will be closing on Friday, December 3, at 12 Noon

If you need medical attention Friday 12/3 afternoon to Monday 12/6 morning, please call our office at usual:

Sheridan -835-9800
Jefferson - 332-3797
Amherst - 688-9641

We will re-open for regular hours on Monday morning, December 6 (Sherdan opens at 8 am; Amherst & Jefferson open at 8:30 am).

Thank you — we appreciate your patience.

]]>Survey Time Againhttp://www.ubfammed.com/home/survey-time-again.htmlubfm-admin2010-05-03T16:32:16Z2010-05-03T16:32:16ZIf you are visiting one of our offices in the next few weeks, you may be asked to complete a brief anonymous survey of your experience with our office. We greatly appreciate your feedback and use it to tailor our continuing efforts to provide consistent, excellent care in an efficient, professional manner. Of course, you may decline to complete the survey and it will have no effect on your health care here.

]]>Recall of infant's/children's Tylenol, Motrin, Zyrtec, & Bendryl (5/1/10)http://www.ubfammed.com/home/recall-of-infantschildrens-tylenol-motrin-zyrtec-bendryl-511.htmlubfm-admin2010-05-03T16:29:19Z2010-05-03T16:29:19ZMcNeil Consumer Healthcare has issued recalls for many of their non-prescription (“over-the-counter”) medicines intended for use by children, including infant’s/children’s TYLENOL, infant’s/children’s MOTRIN, children’s ZYRTEC, and children’s BENADRYL. Please check the websites of the US Food and Drug Administration (FDA) and McNeil for further details:


FDA:
http://www.fda.gov/NewsEvents/Newsroom/PressAnnouncements/ucm210441.htm


McNeil:
http://www.mcneilproductrecall.com/

]]>Update: H1N1 (swine flu) Flu Shotshttp://www.ubfammed.com/home/update-h1n1-swine-flu-flu-shots.htmlMarlon Koenigsberg2009-11-24T15:44:35Z2009-11-24T15:44:35ZUPDATE - Our offices have H1N1 (swine flu) vaccine. We are following CDC recommendations regarding vaccinating high risk groups, although it is available for all patients now. Information about H1N1 flu and vaccine is available at flu.gov. 

We are out of Seasonal Flu Vaccine at our sites and do not anticipate obtaining additional doses this year. We have had it on order, but unlike previous years, it is no longer available from the vaccine supplier.

]]>Patient Advisory Grouphttp://www.ubfammed.com/home/patient-advisory-group.htmlMarlon Koenigsberg2009-07-27T01:58:38Z2009-07-27T01:58:38ZWe have started running Patient Advisory Groups at our Amherst, Jefferson, and Sheridan offices which will meet once every 3-6 months to gather feedback and suggestions about our practice. We are working on several initiatives to improve our practice and are genuinely seeking help from the patients and families we serve. Please consider joining our Patient Advisory Group to help guide our improvements. Come once or come regularly - we appreciate your help. To sign up, please click on Feedback/Suggestions.

]]>Preparing for Fall: School Physicals . . .http://www.ubfammed.com/home/preparing-for-fall-school-physicals.htmlMarlon Koenigsberg2009-06-28T21:40:32Z2009-06-28T21:40:32ZRemember to schedule your children’s school physicals – call now for an appointment.

]]>Developing Our Patient-Centered Medical Homehttp://www.ubfammed.com/home/developing-our-patient-centered-medical-home.htmlMarlon Koenigsberg2009-06-28T19:44:45Z2009-06-28T19:44:45ZWe are currently working with Independent Health and 19 other primary care practices in Western New York as part of a collaborative learning experience to refine our Patient-Centered Medical Home. The goal of this two year (2009-2011) project is to better organize the way primary care offices run to ensure that health care based on the best available evidence is provided consistently. Part of the focus is to improve the design of our practices to make it as easy as possible for the health care team to provide high quality care, and make it as easy as possible for patients to obtain high quality care. A related grant from the US Department of Health and Human Services is allowing us to improve training of our future family doctors in these the approaches. For more information about such approaches, see examples at www.transformed.com, www.ihi.org, and www.improvingchroniccare.org.

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